Genpact is the leading provider of Business Services & Technology Solutions worldwide with over 10 years of experience and more than 30,000 employees worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, UK, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
What makes us different is our people and processes! We are a continuously growing company and our employees are provided with continuous trainings to keep learning and outstanding career opportunities in multiple business areas across the globe.
We are currently expanding our team in Bucharest and Cluj and are looking for career oriented individuals to be part of a great global team.
Detalii
On HR Helpdesk :
- Provide end to end HR query resolution to all defined stakeholders
- Logging 100% of the queries in the CRM tool
- Coordinate with all internal stakeholder to ensure issue resolution
- Communicating with the query initiator on status until issue closure.
On HR services:
- On boarding new employees to client by creating offer letters, employment contracts and new starter packs.
- Processing employee salary increases, Management Awards, allowances etc
- Maintaining HR Oracle database, ensuring highest standards of completeness and accuracy
- Supporting Recruitment by posting jobs and managing responses to candidates
- Coordination and payment of invoices on internal system.
- Coordinating Employee Benefits -Medical Plan, Long Term Disability Scheme, Pension Plan, Personal Accident Insurance, Employee Assistance Program.
- Creating and updating employee Personnel files in accordance with Data Privacy Regulations.
- Handling employee and HR Manager queries in a timely and effective manner
Cerinte
- Good command of one of the following languages German, French, Spanish or Hungarian
- Fluency in English
- In-depth knowledge of key HR processes and procedures
- High levels of customer focus
- Good IT skills including Excel, Word and preferably Oracle HR
- Ability to prioritize multiple tasks and work to deadlines
- Attention to detail
- Ability to work with a remote client base and provide accurate and up to date HR information when requested.
- Demonstrated team player
- Previous HR Admin experience will be considered a plus
